Is your fulfillment and distribution process working for you? Although there is no “right” way to manage it, you can learn from the experience of others and gain valuable ideas that you can adapt to your own publication. In this training video you will learn how to provide customer service, handle subscriptions, and distribute your magazine.

The late Dr. Kent Wilson was former executive publisher of NavPress, and an executive coach with Vistage International and president of Nonprofit Leadership Exchange.